Cookie Policy - SocialWall Pro
What do I need to know about cookies?
A cookie is a small text file that's stored on your computer or mobile device when you visit a website. We use them to:
- Remember your preferences
- Tailor our sites to your interests.
There are different types of cookies
First party cookies
These are set by the website you're visiting. And only that website can read them. In addition, a website might use a separate company to analyse how people are using their site. And this separate company will set their own cookie to do this.
Third party cookies
These are set by someone other than the owner of the website you're visiting.
Some SocialWall Pro web pages may also contain content from other sites like Twitter or Instagram, which may set their own cookies. Also, if you Share a link to a SocialWall Pro page, the service you share it on (e.g. Facebook) may set a cookie on your browser.
SocialWall Pro has no control over third party cookies.
Advertising cookies
Some websites use advertising networks to show you specially targeted adverts when you visit. These networks may also be able to track your browsing across different sites.
Session cookies
These are stored while you're browsing. They get deleted from your device when you close your browser e.g. Chrome, Internet Explorer or Safari.
Persistent cookies
These are saved on your computer. So they don't get deleted when you close your browser.
We use persistent cookies when we need to know who you are for more than one browsing session. For example, we use them to remember your preferences for the next time you visit.
How does the SocialWall Pro use cookies?
We use different types of cookies for different things, such as:
- Analysing how you use SocialWall Pro.
- Giving you a better, more personalised experience.
- Recognising when you've signed in.
Strictly Necessary cookies
These cookies let you use all the different parts of socialwallpro.com. Without them services that you have asked for cannot be provided.
Some examples of how we use these cookies are:
- Signing in to SocialWall Pro.
- Rembering your Social Wall settings.
- Remembering security settings which restrict access to certain content
Functional cookies
These help us personalise SocialWall Pro to you. For instance, remembering your preferences and settings. They also remember your colors, settings, ... for each Social Wall you created.
Some examples of these cookies are:
- Remembering if you visited the website before so that messages for new visitors are not displayed to you
- Remembering settings applied to the Social Walls such as colour, templates, settings, ...
Performance cookies
These help us understand how people are using the SocialWall Pro website and tool, so we can make it better. And they let us try out different ideas. We sometimes get other companies to analyse how people are using the SocialWall Pro website and tool. These companies may set their own performance cookies.
Some examples of how we use these cookies are:
- To collect information about which web pages visitors go to most often so we can improve the online experience
- Error management to make sure that the website is working properly
- Testing designs to help improve the look and feel of the website.
| Cookie name | What it's for |
|---|---|
| intercom-session intercom_id |
Store a unique Intercom session identification number for support requests |
| _hjDonePolls _hjIncludedInSample _hjMinimizedPolls _hstc _ga hsfirstvisit hubspotutk mp_hj_mixpanel optimizelyBuckets optimizelyEndUserId optimizelySegments |
Hotjar informations about usage of the website to analyse user navigation |
| machine_identifier private_machine_identifier _hjMinimizedPolls _hstc _ga hsfirstvisit hubspotutk mp_hj_mixpanel optimizelyBuckets optimizelyEndUserId optimizelySegments |
Stripe identification informations about payment |
| __cfduid __distillery muxData |
Prospect.io information to identify users on Prospect.io website |
| userId uid key PHPSESSID logged loggedSocial |
Store unique numbers for indentification through the website |
| language country loggedSocial PHPSESSID _REMEMBERME votingUserId logged _ga __stripe_sid _ga __stripe_mid |
Store the preferences of users for visiting the SocialWall Pro website and tool. |
| _ga _gat SSID SAPSID OGPC NID HSID CONSENT APISID |
Google analytics user id |
| act c_user csm datr fr lu presence sb xs |
Facebook login and preferences |
| merchant machine_identifier __stripe_mid _ga user country |
Stripe payment system cookies |
Cookies uses when embedding a Social Wall
| Cookie name | Domain allowed to use the cookie | Purpose | Description | Permanent or Session cookie |
|---|---|---|---|---|
| _fbp | .socialwallpro.com | Ads | Facebook Targeting/ Re-marketing cookie | P |
| _ga | .socialwallpro.com | Analytics | Google Analytics cookie | P |
| _gid | .socialwallpro.com | Ads | Google Analytics and Ads Targerming/Re-marketing cookie | P |
| intercom-id-v5fo01s9 | .socialwallpro.com | Chat | Intercom identification cookie | P |
| userId | .socialwallpro.com | Technical | SocialWall Pro user identification cookie | P |
| io | node-livecenter.socialwallpro.com | Technical | SocialWall Pro internal and technical cookie | S |
| PHPSESSID | tool.socialwallpro.com | Technical | SocialWall Pro internal and technical cookie | S |
| _hjInclu | tool.socialwallpro.com | User behavior Analyzis | Hotjar user behavior tracking | S |
Cookies uses when using the Live App
| Cookie name | Domain allowed to use the cookie | Purpose | Description | Permanent or Session cookie |
|---|---|---|---|---|
| userId | .socialwallpro.com | Technical | SocialWall Pro user identification cookie | P |
| io | node-livecenter.socialwallpro.com | Technical | SocialWall Pro internal and technical cookie | S |
| PHPSESSID | tool.socialwallpro.com | Technical | SocialWall Pro internal and technical cookie | S |
| votingUserId | tool.socialwallpro.com | Ads | SocialWall Pro user identification cookie | P |