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Auto filters

Auto Filters

Define Automatic Filters

Filters may be used on their own or with Manual Moderation.  

We recommend using this feature when you DO NOT have the ability to manually moderate, or if your event has significant social volume that you want to reduce.

In our experience we've found it's good to be aware of negative comments so you can manage potential problems on social or onsite. Of course, that doesn't mean the message has to appear on your wall - you can still choose to accept or reject. 

  • Reject ReTweets -  Removes all ReTweets from your social wall.  Note this also means ReTweets will not appear in your post event report or displayed on the Top ReTweets leaderboard.
  • Reject Twitter Replies - Removes all replies from your social wall even that replies contain a configured hashtag.
  • Words to be present - Accept only messages containing at least one of these words.
  • Accepted languages - Once configured accept only messages for the configured languages (enter the langue ISO codes)
  • Accepted medias - check the boxes to accept messages containing no media, a picture or a video
  • Users to Ban - Ban a user from your Wall. No new messages from that user will be pulled in from social platforms. Insert the @username in the field to activate.
  • Words to Ban - Ban messages from social platforms that include inappropriate words. Enter individual words with a space afterwards.  Activated words appear in blue. All words with the specified letter sequence will be rejected automatically.  
  • Priority Users - Designate specific users to bypass moderation so their social messages are immediately released to your social wall.  This is great for your own approved handles and/or sponsors, key influencers, etc.  Add the @username and a space to activate.  Activated @usernames appear in blue.
  • Limit User Tweets - Sometimes you have a user that is super active and you wish to curb the amount of Tweets within an hour.  Enter in the @username and how many messages to allow per hour and Apply to activate.

 

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Auto Filters

Automatic filters are an excellent feature if you are not planning to manually moderate, or if you anticipate significant volume of traffic to your hashtag.  

Using various filters, the Tool will automatically apply rules to remove unwanted content from your social wall, allowing you to maintain the integrity of your event and brand.

 

autoFilters