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Manual Moderation

Manual Moderation

 

Approve all social content

 

Enable moderation to manually review all social content.


Once enabled, 10 messages will be presented at a time. You can:

    

  • Accept

  • Reject

  • Save for Later

 

Messages display on your Wall in the order that they are released.

 

If you have made an error or wish to retrieve messages you have saved for later, go to Message Review (in the menu on the left of the Tool), find the messages and adjust your selection.

 

For bulk moderation options, scroll to the bottom of the message list.

  • Accept this List - release up to 10 messages at a time
  • Reject this list - up to 10 messages at a time
  • Reject pending messages- clear all messages waiting to be reviewed
  • Reset Wall-  start with completely fresh content

    

You can also:

  • Filter - reduce the amount of messages waiting to be reviewed by setting criteria. Choose a specific social platform, search for a specific user, include/reject messages with pictures, and much more.

  • Tag - create Tags to sort and categorize social content. Tag ‘questions’, ‘selfies’ or messages for ‘follow up’ so you can easily find them when you need them.

    • Find tagged messages in "Message Review" - in the left hand menu of the Tool.  

    • Our ProTool lets you select a winner from users with a specific tag, and you can also view them in your post event report (not available in BasicTool).   

    • Call attention to specific messages with highlights (Avatar Blink and White Flash)

  • Keyboard Moderation - follow onscreen instructions to activate keyboard moderation.

  • Reply, Retweet and Like - engage with Tweets directly from the Tool if you are logged in to Twitter

  • User options- Click on the triangle next to the user name to find the following options: show profile (go directly to their user profile on Twitter), ban the user (to automatically reject all future messages), or prioritize a user (all their messages will go straight to the Wall)

 

Turn off Manual Moderation by clicking Disable Moderation. The wall will release all messages not previously reviewed.

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Manual Moderation

Our comprehensive manual moderation is extremely versatile and easy to use.   With control over social content at your fingertips, you can review and choose what displays on your wall and decide when it appears.

Additional features like Tagging in Manual Moderation help you to categorize and sort content.

If you have significant volume of traffic to your hashtag, use the filter features to whittle down to the most interesting content.

Whatever your event requires you have the ultimate control to drive audience participation and increase brand awareness.