We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we'll assume that you are happy to recieve all cookies on the SocialWall Pro website. However, if you would like to, you can change your cookie settings at any time.

Find out more Continue

Cookie Policy - SocialWall Pro

What do I need to know about cookies?

A cookie is a small text file that's stored on your computer or mobile device when you visit a website. We use them to:

  • Remember your preferences
  • Tailor our sites to your interests.

There are different types of cookies

First party cookies

These are set by the website you're visiting. And only that website can read them. In addition, a website might use a separate company to analyse how people are using their site. And this separate company will set their own cookie to do this.

Third party cookies

These are set by someone other than the owner of the website you're visiting.

Some SocialWall Pro web pages may also contain content from other sites like Twitter or Instagram, which may set their own cookies. Also, if you Share a link to a SocialWall Pro page, the service you share it on (e.g. Facebook) may set a cookie on your browser.

SocialWall Pro has no control over third party cookies.

Advertising cookies

Some websites use advertising networks to show you specially targeted adverts when you visit. These networks may also be able to track your browsing across different sites.

Session cookies

These are stored while you're browsing. They get deleted from your device when you close your browser e.g. Chrome, Internet Explorer or Safari.

Persistent cookies

These are saved on your computer. So they don't get deleted when you close your browser.

We use persistent cookies when we need to know who you are for more than one browsing session. For example, we use them to remember your preferences for the next time you visit.

How does the SocialWall Pro use cookies?

We use different types of cookies for different things, such as:

  • Analysing how you use SocialWall Pro.
  • Giving you a better, more personalised experience.
  • Recognising when you've signed in.

Strictly Necessary cookies

These cookies let you use all the different parts of socialwallpro.com. Without them services that you have asked for cannot be provided.

Some examples of how we use these cookies are:

  • Signing in to SocialWall Pro.
  • Rembering your Social Wall settings.
  • Remembering security settings which restrict access to certain content

Functional cookies

These help us personalise SocialWall Pro to you. For instance, remembering your preferences and settings. They also remember your colors, settings, ... for each Social Wall you created.

Some examples of these cookies are:

  • Remembering if you visited the website before so that messages for new visitors are not displayed to you
  • Remembering settings applied to the Social Walls such as colour, templates, settings, ...

Performance cookies

These help us understand how people are using the SocialWall Pro website and tool, so we can make it better. And they let us try out different ideas. We sometimes get other companies to analyse how people are using the SocialWall Pro website and tool. These companies may set their own performance cookies.

Some examples of how we use these cookies are:

  • To collect information about which web pages visitors go to most often so we can improve the online experience
  • Error management to make sure that the website is working properly
  • Testing designs to help improve the look and feel of the website.
Cookie name What it's for
intercom-session
intercom_id
Store a unique Intercom session identification number for support requests
_hjDonePolls
_hjIncludedInSample
_hjMinimizedPolls
_hstc
_ga
hsfirstvisit
hubspotutk
mp_hj_mixpanel
optimizelyBuckets
optimizelyEndUserId
optimizelySegments
Hotjar informations about usage of the website to analyse user navigation
machine_identifier
private_machine_identifier
_hjMinimizedPolls
_hstc
_ga
hsfirstvisit
hubspotutk
mp_hj_mixpanel
optimizelyBuckets
optimizelyEndUserId
optimizelySegments
Stripe identification informations about payment
__cfduid
__distillery
muxData
Prospect.io information to identify users on Prospect.io website
userId
uid
key
PHPSESSID
logged
loggedSocial
Store unique numbers for indentification through the website
language
country
loggedSocial
PHPSESSID
_REMEMBERME
votingUserId
logged
_ga
__stripe_sid
_ga
__stripe_mid
Store the preferences of users for visiting the SocialWall Pro website and tool.
_ga
_gat
SSID
SAPSID
OGPC
NID
HSID
CONSENT
APISID
Google analytics user id
act
c_user
csm
datr
fr
lu
presence
sb
xs
Facebook login and preferences
merchant
machine_identifier
__stripe_mid
_ga
user
country
Stripe payment system cookies

Cookies uses when embedding a Social Wall

Cookie name Domain allowed to use the cookie Purpose Description Permanent or Session cookie
_fbp .socialwallpro.com Ads Facebook Targeting/ Re-marketing cookie P
_ga .socialwallpro.com Analytics Google Analytics cookie P
_gid .socialwallpro.com Ads Google Analytics and Ads Targerming/Re-marketing cookie P
intercom-id-v5fo01s9 .socialwallpro.com Chat Intercom identification cookie P
userId .socialwallpro.com Technical SocialWall Pro user identification cookie P
io node-livecenter.socialwallpro.com Technical SocialWall Pro internal and technical cookie S
PHPSESSID tool.socialwallpro.com Technical SocialWall Pro internal and technical cookie S
_hjInclu tool.socialwallpro.com User behavior Analyzis Hotjar user behavior tracking S

Cookies uses when using the Live App

Cookie name Domain allowed to use the cookie Purpose Description Permanent or Session cookie
userId .socialwallpro.com Technical SocialWall Pro user identification cookie P
io node-livecenter.socialwallpro.com Technical SocialWall Pro internal and technical cookie S
PHPSESSID tool.socialwallpro.com Technical SocialWall Pro internal and technical cookie S
votingUserId tool.socialwallpro.com Ads SocialWall Pro user identification cookie P